Hostel Manager – Completed

Hostel Manager – Completed

Hostel Manager – Completed 1920 1232 HCIS

Posting Country:  Greece
Location: Santorini (Fira)
Date Posted:  19 Sep-21
Full Time / Part Time:  Full Time
Contract Type:  Seasonal
Starting Date: April 2022

Bedspot is part of a family-owned private investment company with presence of more than 80 years in the Tourism industry aiming to transform holidays into a memorable experience.

Bedspot Hostels is a new concept, offering higher quality bunk-bed rooms and private rooms within central locations of popular destinations. Bedspot creates a combination of budget/quality holiday in destinations that may often be requiring high cost to visit.

The first effort started in the Heart of Santorini Island within the town of Fira. A cozy small place to stay and enjoy what the destination offers. Fresh and clean design is what creates the ideal basis for a great experience during holidays.

Role Profile:

Are you passionate about hospitality and creating memorable experiences to guests?
Do you take ownership of the role you are called in to serve and have a problem solving mentality with a pleasant personality?

If the answer is a definite yes, we are keen to get to know you.

Key accountabilities and ownership:

  • Deliver customer service at the highest level
  • Create and maintain a welcoming and professional environment for both guests and members of staff
  • Be the first point of contact for guests, members of staff and suppliers
  • Welcome guests and staff, sign in and out guests accurately and ensure that access key fobs are used appropriately.
  • Be visible, maintain and promote a problem solving culture across the Hostel.
  • Develop and maintain strong relationships with guests, staff and suppliers
  • Carry out relevant administrative and other back-office tasks as and when required
  • Monitor supplies and secure stock availability at all times.
  • Supervise housekeeping and ensure that cleaning & hygiene is spot on at all times.
  • Secure consistent application of daily Health & Safety checks.
  • Ensure consistent application of preventive measures against Covid-19
  • Conduct regular maintenance inspections and address relevant issues as per company policy and procedures.

Skills & competencies:

  • Agility and strong organisational skills
  • Strong relationship management, advanced communication and interpersonal skills
  • Creativity to problem solving
  • Passionate about creating memorable experiences to guests
  • Integrity & authenticity
  • Familiarity with social media, hospitality networks and Property management systems (PMS)
  • Very good use of MS Word & Excel

Must have professional qualifications:

  • 3-5 years of hospitality experience in front of the house roles (i.e. Receptionist / Guest Services)
  • Excellent verbal and written communication skills (Greek & English). Additional languages will be considered as a plus.

Get ready for the challenge:

  • You will have the opportunity to work autonomously and take ownership of the operations
  • You will work closely with company management and receive unique support
  • It is your moment to make the next step!

What’s in it for you:

  • Competitive salary
  • Provided accommodation
  • Medical Insurance
  • A professional journey that will expand your horizons
  • A chance to grow within the group
  • Opportunities to explore a unique island and its offerings

At Bedspot we believe that people are crucial to the success of our journey and diversity is a key element. We are an equal opportunities employer committed to promoting inclusion for all and as such we encourage everyone to apply.

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